What platforms does Omni Price work for?
Unlike the Extended Pricing module, Omni Price works for both Great Plains Standard and Professional, on ALL platforms (Ctree, P.SQL and all versions of MS-SQL).

What modules does Omni price work for?
Unlike the Extended Pricing module, Omni Price works for both Invoicing and Sales Order Processing.

What are the advantages of Omni Price over Extended Pricing?
Omni Price is much easier to configure, simpler to maintain and more flexible in its selection options and pricing methods.  It also includes very powerful enquiries, reports and transaction logging facilities.

Can Omni Price use a Markdown rather than changing the Unit Price?
Unlike the Extended Pricing module, Omni Price can use the Markdown field to show a discount.  This can be achieved as a Markdown Amount or as a Markdown Percentage. Omni Price can also change the Account used for the Markdown distribution so that the discounts for a particular contract can be tracked in the General Ledger.

Can I track the discounts given for a specific Contract?
Yes, you can either do this by selecting that contract from the Transaction Logging Enquiry, or you can use the Markdown Mode to chose a specific General Ledger account to post the discounts to.

Is there anything that Omni Price cannot do?
Omni Price can change pricing by altering the Unit Price or adding a Markdown Amount or Percentage.  It works on a single line in a transaction basis.  It does not add lines or change quantities.  This means it cannot do promotions such as "Buy 2, Get 1 free".  However, it can easily do price changes which last for a promotional period.

Also because it only work on a single line and does not look other lines in the current transaction or at historical transaction data, it is unable to change a price based on the items (or item classes) purchased on a particular transaction or over an historical period.

How come Omni Price does not use the price I have setup?
Please confirm that the Customer Pricing System is actually activated, go to Cards >> Omni Price >> Setup Omni Price and check "Activate Customer Pricing System".

Omni Price is active but still does not use my price?
If the price on the contract is higher than the price specified by the standard Great Plains inventory system, Omni Price will only use the higher price if the "Use Customer Pricing even if Special Price is higher" option under Cards >> Omni Price >> Setup Omni Price is checked.

How do I select Items or Customers which have no common factors?
If you need to select Items or Customers which cannot be selected by common factors such as Classes or any other of the 20 available fields, then create a Item Filter or Customer Filter and select a range of Items or Customers by Item Number or Customer ID that includes all the the Items or Customers in your company.  Then after inserting the restriction, click on the restriction line and click on the Details button to open the Intra-range selection window.  You may now select individual Items or Customers to be included, use the find option to move quickly through the list.

Omni Price is setup but it is not working, what now?
Here are some things to check to ensure that Omni Price is setup correctly: 1) Make sure that the Omni Price dictionary is installed, Omni Price must be installed on a workstation for it to be able to work on that workstation; 2) Go to Omni Price Setup (Cards >> Omni Price >> Omni Price Setup) and check that "Activate Customer Pricing System" is checked, "Do not log details when Customer Pricing System is used" is unchecked and "User Customer Pricing even if Special Price is higher" is checked; 3) Then use the Price Check window and enquiry windows to test your contracts and filters.

How can I recalculate the prices being used if I changed a contract?
From the transaction windows you can press Ctrl-R to recalculate the current transaction line, You can also press Ctrl-T to recalculate the entire Transaction.

How can I find out the Contract ID being used?
From the transaction windows you can press Ctrl-Z to zoom to the Price Check window. This window will show all the valid contracts for the given situation and which one was selected. You can also use the alternate windows to show the Contract ID field.

The Price Check window shows the contracts but none are selected?
If there are valid contracts shown in the Price Check window, but none were selected, it could be the "Use Customer Pricing even if Special Price is higher" option in the Omni Price Setup (Cards >> Omni Price >> Setup Omni Price) which is stopping the contract from being selected.  This option must be checked if you want to force a Contract ID to be used when the contracted price is more expensive than the price from standard pricing.

Can I display the Contract ID used in the transaction windows?
Yes, Omni Price has alternate windows to show the Contract ID for the Sales Transaction Entry and Sales Item Detail Entry windows for SOP transactions, the Sales Transaction Enquiry Zoom and Sales Item Detail Enquiry Zoom windows for SOP enquiries, the Invoice Entry and Invoice Item Detail Entry windows for Invoicing transactions, and the Invoice Enquiry and Invoice Item Detail Enquiry windows for Invoicing enquiries.

Does the setup change security for the alternate windows?
Yes, but only if the original windows is still be used. If the user does not have access to the window or there is already an alternate, modified or modified alternate window in use, Omni Price will not change the security settings.

Do I have to use the alternate windows?
No, the use of the alternate windows is entirely optional. They are only there to provide the ability to see the Contract ID on the window.  Omni Price will still be working whether or not the alternate window is in use.

Omni Price is working but it does not show the Contract ID when I use the alternate windows?
For the Contract ID to be displayed in the alternate windows, Transaction Logging must not be disabled. Please make sure that the "Do not log details when Customer Pricing System is used" option in Omni Price Setup (Cards >> Omni Price >> Setup Omni Price) is not checked.

I have installed Omni Price and get a warning whenever I enter any item in SOP?
If you receive a "This item belongs to a class not available to the current Customer, please select another" warning message, this is because the "Restrict by Item Class in SOP" extra Omni Price module being registered but not set up. You can either set it up using the information in the Omni Price User Guide or you can disable it.  To disable it please use the Omni Price Control Panel window (Cards >> Omni Price >> Control Panel) to check the "Disable SOP Item Restriction". It would probably be best to make this a system wide setting.  If using the Omni Price Customer Pricing core module, there is functionality to only allow items which are on a contract which can provide a similar function to the SOP Item Restriction with more flexibility.

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